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Privacy & Cookie Policy

PRIVACY

Critical Energy Services (CES) processes personal data in accordance with this privacy statement. This statement applies to all personal data processed by CES and therefore covers all customers, potential customers, and visitors to the website (www.ceseurope.be).

We are committed to complying with all obligations under privacy legislation and respecting your rights in any processing of your personal data.

For further information, questions, or comments about our privacy policy, please contact us at info@ceseurope.be

PURPOSE OF PROCESSING

CES collects and processes personal data for interactions and communication purposes, including responding to inquiries, handling quotations, administration, and invoicing.

LEGAL BASIS FOR PROCESSING

Personal data is processed based on Article 6.1. (a) (consent) and (f) (necessary for the representation of our legitimate business interests) of the General Data Protection Regulation (GDPR).

(If the processing of personal data is based on Article 6.1. (a) (consent), you always have the right to withdraw your consent.)

Transfer to third Parties

Personal data will not be shared with third parties unless there is a legal obligation to do so or you have given your explicit consent.

Retention Period

Personal data processed for customer management will be retained for as long as necessary to comply with legal requirements, including those related to accounting.

RIGHT OF ACCESS, CORRECTION, ERASURE, RESTRICTION, OBJECTION, AND DATA PORTABILITY

You can always request access to the data we process about you, request corrections, deletion, or data transfer via info@ceseurope.be

If you do not agree with how we process your data, you may contact the Commission for the Protection of Privacy (Drukpersstraat 35, 1000 Brussels).

COOKIES

On www.ceseurope.be, we use cookies. A cookie is a small text file sent by a website and stored in your system via your browser.

In general, cookies allow for faster browsing and help navigate between different sections of a website. They can also personalize website content to match the visitor’s preferences and needs.

Types of cookies we use

Functional (Necessary) Cookies

These cookies are essential for visiting our website and navigating certain pages. They ensure that the website functions properly and improves the browsing experience. If you refuse these cookies, some parts of the website may not work correctly or optimally.

Performance & Analytics Cookies

These cookies collect general information about how visitors use our website. (See also the section on Google Analytics.)

ACCEPTING COOKIES

To use all functionalities of our website, you must accept all cookies.

DELETING OR DISABLING COOKIES

You can refuse cookies by adjusting your browser settings. You can also delete installed cookies from your computer, tablet, or mobile device at any time. For more information on managing cookies in your browser, visit: http://www.aboutcookies.org/

See the following links for browser-specific instructions: Internet Explorer, Mozilla Firefox, Chrome, Safari.

However, please note that disabling cookies may limit your ability to use certain website functionalities.

Google Analytics

CES uses Google Analytics to analyze website traffic. This service uses cookies to help us understand how users interact with our site.

The information generated by these cookies (including your IP address) is transmitted to and stored on Google’s servers. To protect your privacy, we have implemented safeguards, including:

  • A processing agreement with Google ensuring they act only as a data processor.
  • Masking the last octet of your IP address, making it anonymous.
  • Disabling data sharing, meaning Google cannot use the collected data for other Google services.
  • We do not use other Google services in combination with Google Analytics cookies.

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